This project was entrusted to us by one of the leading companies in the collective catering market which is present in more than 60 countries and has over 360,000 employees, who daily work to ensure the same standards of service delivered globally. The company in fact offers a wide range of services, selected especially for consumers, companies, schools and healthcare providers, covering various sectors, from catering to support services and the management of meal vouchers.
The challenge was to be able to upgrade the ERP Oracle JD Edwards management system, already used by the customer, integrated with an application used by the meal operating and manufacturing units throughout the country to manage daily catering and service activities.
The phases that characterized this project are as follows:
- From 2014 to the first half of 2015 we developed evolutionary maintenance work on Oracle JD Edwards software;
- During the second half of 2015 we upgraded the Oracle JD Edwards management system to a newer version, called Enterprise One 9.1, outsourcing to an outside provider all the basic hardware and software of the company;
- From 2016 to the present we have provided continuous customer support on the management system both for evolutionary activities and for current procedures improvement.