{"id":2804,"date":"2025-05-20T16:35:44","date_gmt":"2025-05-20T14:35:44","guid":{"rendered":"https:\/\/www.alfasistemi.net\/case-studies\/illy-caffe\/"},"modified":"2025-12-18T23:46:13","modified_gmt":"2025-12-18T22:46:13","slug":"illy-caffe","status":"publish","type":"case-study","link":"https:\/\/www.alfasistemi.net\/en\/case-studies\/illy-caffe\/","title":{"rendered":"illycaff\u00e8"},"content":{"rendered":"\n<div class=\"wp-block-alfasistemi-blocks-library-section-text-columns alfasistemi-section-text-columns\"><div class=\"alfasistemi-section-text-columns__inner\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-section-text-columns__column-1 fade-in-element\"><h2>The challenge<\/h2><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-section-text-columns__column-2 fade-in-element\">\n<p class=\"wp-block-paragraph\">Founded in Trieste in 1933, <strong>illycaff\u00e8<\/strong> is a family-owned company renowned worldwide for the quality of its coffee and the excellence of its supply chain.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Operating in over 140 countries with 13 operating sites, the company manages its business processes through JD Edwards, the Oracle ERP system implemented by Alfa Sistemi back in 2004.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In 2023, illycaff\u00e8 launched a <strong>digital transformation initiative <\/strong>to strengthen efficiency, scalability, and security across its IT infrastructure. A key milestone in this strategy was the \u201c<strong>Journey to Cloud<\/strong>\u201d project, which involved the migration of corporate systems to a cloud environment.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">JD Edwards was at the heart of this infrastructure, but the version used was no longer supported by Oracle. This presented illycaff\u00e8 with a strategic choice:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keeping the existing JD Edwards version and migrating only the infrastructure to the cloud, thus risking a more complex and potentially problematic upgrade later.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Combining the migration with the ERP upgrade<\/strong>, modernizing the system, restoring full vendor support, and improving overall performance.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After in-depth consultation with Alfa Sistemi, illycaff\u00e8 chose the second option: the combined implementation of both projects would reduce long-term risks and deliver a faster, more secure ERP system.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, this decision involved several challenges:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintaining business continuity during the upgrade without impacting operations.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing a complex integration ecosystem, with more than 40 integration connections to JD Edwards.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Completing the migration within 48 hours.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A project of this scale required a partner with deep technical expertise and thorough understanding of illycaff\u00e8\u2019s business, capable of delivering a seamless and secure transition.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-testimonial alfasistemi-testimonial background-theme-black testimonial-carousel\"><div class=\"alfasistemi-testimonial__title\"><p>What our client says \u2192<\/p><\/div><div class=\"swiper\"><div class=\"swiper-wrapper\"><div class=\"swiper-slide\"><div class=\"alfasistemi-testimonial-slide\"><div class=\"alfasistemi-testimonial-slide__image\"><\/div><div class=\"alfasistemi-testimonial-slide__content\"><blockquote>If users notice an upgrade, it&#8217;s because something went wrong. The real success of this project lies in the fact that the transition happened seamlessly\u2014no interruptions, just a much more powerful system.<\/blockquote><p><strong>Massimiliano Delise<\/strong> \u2013 ERP Project Manager, illycaff\u00e8<\/p><\/div><\/div><\/div><div class=\"swiper-slide\"><div class=\"alfasistemi-testimonial-slide\"><div class=\"alfasistemi-testimonial-slide__image\"><\/div><div class=\"alfasistemi-testimonial-slide__content\"><blockquote>The upgrade and migration brought clear, tangible benefits: faster execution of critical processes and stronger overall system stability. What truly made the difference was Alfa Sistemi team\u2019s on-site presence\u2014 not just as a supplier, but as a trusted partner fully committed to project success.<\/blockquote><p><strong>Fabio Bogoni<\/strong> \u2013 Head of Technology, Operations and Security, illycaff\u00e8<\/p><\/div><\/div><\/div><\/div><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-section-text-columns alfasistemi-section-text-columns background-white\"><div class=\"alfasistemi-section-text-columns__inner\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-section-text-columns__column-1 fade-in-element\"><h2>The solution<\/h2><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-section-text-columns__column-2 fade-in-element\">\n<p class=\"wp-block-paragraph\">To ensure a smooth transition with no business disruption, <strong>Alfa Sistemi adopted a structured, collaborative approach<\/strong>, planning every detail and working closely with illycaff\u00e8\u2019s IT team.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The project was conducted in multiple phases, <strong>with rigorous testing in a dedicated environment<\/strong> before the final switchover. This allowed the teams to validate more than 40 integrations and resolve any potential issues in advance.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The most critical phase\u2014the actual migration\u2014had to be completed over a single weekend to avoid downtime for the company\u2019s <strong>1,000+ JD Edwards users<\/strong>. Alfa Sistemi developed a precisely coordinated transition strategy that included:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>creating a test environment to safely simulate the upgrade&nbsp;<\/li>\n\n\n\n<li>validating all business processes to ensure workflows would run flawlessly in the new release&nbsp;<\/li>\n\n\n\n<li>developing a detailed migration plan with <strong>on-site specialists ready to respond instantly if needed<\/strong><\/li>\n\n\n\n<li>completing the cutover in just 48 hours, starting Friday evening and finishing by Sunday night&nbsp;<\/li>\n\n\n\n<li>providing post-go-live monitoring, with Alfa Sistemi\u2019s staff on site at illycaff\u00e8\u2019s headquarters to support users and address any need.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>As a result of this strategy, users noticed no change in their daily operations except for significantly improved performance<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By Monday morning, the entire system was fully operational, its interface was familiar, and its performance faster and more effective.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result,<strong> <\/strong>illycaff\u00e8 now has<strong> <\/strong>a more stable, secure, and high-performance ERP environment. Furthermore, the company completed the transition without interrupting business operations and strengthened its partnership with Alfa Sistemi even further.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-image alfasistemi-image alfasistemi-image--21-9 alfasistemi-image--full\"><img decoding=\"async\" src=\"https:\/\/www.alfasistemi.net\/wp-content\/uploads\/2025\/05\/AdobeStock_142267450.jpeg\" alt=\"AdobeStock_142267450.jpeg\"\/><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-section-text-columns alfasistemi-section-text-columns background-white\"><div class=\"alfasistemi-section-text-columns__inner\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-section-text-columns__column-1 fade-in-element\"><h2>Benefits and results<\/h2><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-section-text-columns__column-2 fade-in-element\">\n<p class=\"wp-block-paragraph\">Thanks to Alfa Sistemi\u2019s structured approach,<strong> illycaff\u00e8 successfully completed its JD Edwards upgrade and cloud migration and achieved measurable results both operationally and strategically.<\/strong>&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-features-list alfasistemi-features-list\">\n<div class=\"wp-block-alfasistemi-blocks-library-features-list-item alfasistemi-features-list-item alfasistemi-feature-list-item\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__index fade-in-element\"><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__title fade-in-element timing-2\"><p>No operational disruption<\/p><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__text fade-in-element timing-3\">\n<p class=\"wp-block-paragraph\">The entire migration was completed within 48 hours, with no impact on production or operations. Users noticed only one change: a faster, more responsive system.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-features-list-item alfasistemi-features-list-item alfasistemi-feature-list-item\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__index fade-in-element\"><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__title fade-in-element timing-2\"><p>Improved performance<\/p><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__text fade-in-element timing-3\">\n<p class=\"wp-block-paragraph\">The upgrade significantly increased process speed:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Daily operations in JD Edwards are smoother and more efficient<\/li>\n\n\n\n<li>Report generation for top management is faster and more reliable<\/li>\n\n\n\n<li>The year-end account batch process was reduced from 27 hours to just 12\u2014a reduction of more than 50%<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-features-list-item alfasistemi-features-list-item alfasistemi-feature-list-item\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__index fade-in-element\"><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__title fade-in-element timing-2\"><p>Greater stability and security<\/p><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__text fade-in-element timing-3\">\n<p class=\"wp-block-paragraph\">With the new release fully supported by Oracle, illycaff\u00e8 now benefits from enhanced security, reduced vulnerabilities, and long-term reliability.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-alfasistemi-blocks-library-features-list-item alfasistemi-features-list-item alfasistemi-feature-list-item\"><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__index fade-in-element\"><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__title fade-in-element timing-2\"><p>A stronger partnership<\/p><\/div><div x-data=\"scrollFade()\" x-init=\"init()\" x-effect=\"$el.classList.toggle('show', visible)\" class=\"alfasistemi-features-list-item__text fade-in-element timing-3\">\n<p class=\"wp-block-paragraph\">The partnership between illycaff\u00e8 and Alfa Sistemi has grown even stronger\u2014built on trust, in-depth business knowledge, and a client-focused business consulting approach.<\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A combined upgrade and cloud migration: over 1,000 JD Edwards users migrated in just one weekend with no downtime. The new system runs faster and is more stable and secure, thanks to Alfa Sistemi\u2019s planning and support.<\/p>\n","protected":false},"featured_media":1161,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2804","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>illycaff\u00e8 - Case studies- Alfa Sistemi<\/title>\n<meta name=\"description\" content=\"Scopri come illycaff\u00e8 ha aggiornato JD Edwards e migrato al cloud senza interruzioni, migliorando performance, sicurezza e operativit\u00e0.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alfasistemi.net\/en\/case-studies\/illy-caffe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"illycaff\u00e8 - 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